Visitor Information Plan for the Brecon Beacons
Brecon Beacons National Park Visitor Centre
Client: Brecon Beacons National Park Authority
We were commissioned by the Brecon Beacons National Park Authority to prepare a visitor information plan for the Authority and its partners within the Brecon Beacons Sustainable Destination Partnership.
Our work involved a comprehensive audit of current information provision, covering physical visitor information centres and other media including print, websites, mobile apps, orientation panels etc. We used existing research and data to identify what visitors want and use in terms of visitor information, both prior to and during their trip, and identified gaps and over-capacity in the provision of visitor information. We made concluded with recommendations for the most effective and efficient methods of delivery of visitor information in the National Park.